Patient Advocate - Healthcare Liaison Scituate, MA 02066

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Patient-Centered Care
patient-care-advoates Scituate ma

Having worked in the healthcare setting for over twenty five years, I have heard your story. I have heard your story about being diagnosed with a serious medical illness and not knowing your options of where to turn next. I have heard your story about your healthcare providers not communicating with each other. I have heard your story about being rushed through your doctor's visit, and you left the appointment with unanswered questions. I have heard your story about not knowing your rights as a patient.

So your story has become my story; my story of a passion that was born to help you, the healthcare consumer, get to the heart of the matter of navigating through America's complex Healthcare system, so that you can journey your healthcare experience with ease, understanding, and satisfaction.

Barbara O'Halloran Smith, Board Certified Patient Advocate is founder and president of ABC FOR YOUR HEALTH, LLC: a private, independent, and professional patient advocacy and healthcare liaison firm. Barbara brings to her clients a wealth of education and experience. She has earned an Associated Degree in Medical Administrative Assisting from Hesser College, a Bachelor of Science Degree in Leadership from Northeastern University, a post Bachelor Certification in Patient Advocacy from UCLA Empowered, and a Certificate in Case Management from Boston University School of Social Work. Barbara also has over 25 years work experience in the healthcare industry with backgrounds in family medicine, pediatrics, and specialty; most recently a leadership role at Beth Israel Deaconess Healthcare, working to coordinate patient care in a primary care setting.

As a patient advocate and healthcare liaison, Barbara's allegiance is to the client and their family; not to the healthcare provider, corporation, or insurance industry. To create a Person Centered Plan of Care, Barbara sees the client and their family as the primary stakeholders, placing them at the center of the decision making process for their own health and well-being, as an effort for clients to successfully achieve their healthcare goals.

Why we do this The healthcare market of today has transitioned from sole ownerships and small practice partnerships, into consolidated healthcare corporate conglomerates. These transitions have placed increasing restrictions onto the healthcare provider making it much more difficult for them to deliver the highest quality of care. Providers must adhere to these restrictions by the healthcare organizations who employ them, as well as the insurance companies who reimburse them; restrictions that ultimately impact the cost, quality and access of healthcare for the consumer.

  • Prepare for and accompany clients to appointments
  • Coordinate transition of one level of care to another
  • Consult with your healthcare team
  • Develop a "Person Centered Plan of Care"
  • Maintain communication with loved ones
  • Make certain your questions are answered
  • Maintain a current list of medication
  • Assist with Advanced Directives and Health Care Proxies
  • Know your Rights as a Patient
patient-care-advoates Scituate ma
I don't understand why my doctors don't talk with each other. My cardiologist doesn't talk with my primary care doc and my primary care doc doesn't talk with my eye doctor. I need someone who will make sure all my doctors are communicating with each other".
- Frank M. age 88

At ABC FOR YOUR HEALTH we work with clients and families to develop a "Person Centered Plan of Care", which involves active participation from the client and those family members designated by the client to be a participant in the decision making process. By asking questions and gathering input from family, loved ones, the healthcare provider, as well as the entire interdisciplinary healthcare team, an effective care plan can be developed, which addresses how the client's needs and healthcare goals can be achieved. The result is an individualized care plan that supports personal life choices.

Why Hire A Patient Advoate? Patient Advocate »

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patient-care-advoates Scituate ma
patient-care-advoates Scituate ma
patient-care-advoates Scituate ma

ABC FOR YOUR HEALTH is a privately owned and independent patient advocacy and healthcare liaison firm based in Scituate, Massachusetts. We provide clients and their families with information and guidance needed to navigate the American healthcare system. We work with clients and families as true partners in their own health, empowering the client to become a more confident healthcare consumer.

Additional Info

Our experienced personnel holds accreditations in areas of patient advocacy, case management, leadership, and medical administration, in addition to decades of first-hand professional experience in the healthcare industry.

We Provide Service

Based out of Scituate, Massachusetts, providing services from the Greater Boston area to the South Shore communities of Massachusetts, including Hingham, Cohassett, Scituate, Marshfield, Duxbury, Plymouth, and surrounding towns.


Have questions? Call us today!

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ABC FOR YOUR HEALTH, LLC does not provide legal, medical, or financial advice, but works to identify options and resources for their clients.